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Class Agreement,  Rules & Responsibilities

Last Updated: August 19, 2025
All students will sign this agreement before their first class

This Agreement ("Agreement") governs your membership with Hatch Clayworks, LLC ("we," "us," or "our") and your access to our studio facilities, equipment, and resources. By applying for and participating in a membership, you agree to be bound by this Agreement, our Terms of Service, Studio Policies, and Cancellation and Refund Policy (collectively, the "Policies"). Please read this Agreement carefully before joining.

What’s Included with Your Class

  • Access to basic studio tools are provided for class use. Please clean and return them after each session. They miss their friends when they're not put back in their homes.

  • Reclaimed Clay is included. You may access this via the reclaim bin in the studio.

  • Bisque firing is included at no charge.

  • Up to 4 square feet of glaze firing is included. Glaze firings must be logged on the glaze room clipboard. Your awesome instructor will walk you through the process.

Studio Cleanup Responsibilities

  • Clean your wheel and surrounding area after every session.

  • Clean and return ware boards and remove extra plastic or unused boards from your shelf.

  • Wipe down the wedging table, glaze tables, and other shared surfaces.

  • Leave the studio slightly cleaner than when you arrived.

Things You Cannot Do in the Studio

  • Do not touch other people’s work or use their tools without permission.

  • Bring or allow in guests

  • No humans under 18 are allowed in the studio or classroom.

  • No pets allowed, unless approved by staff for special events.

  • No drugs. Anyone found using or under the influence will be asked to leave permanently.

  • No alcohol is allowed, unless approved by staff for special events.

  • No firearms or weapons are allowed on the premises.

Glaze Guidelines

  • Always check with your instructor before submitting work for glaze firing.

  • The bottoms of your pieces must be completely free of glaze.

  • Refer to our glaze test tiles before selecting glazes. Ask your instructor if you have any questions.

Firing Risks:

  • Hatch Clayworks takes great care when handling your work, but there are always risks involved. Damage can happen—nicks, fusion, cracks, breakage, or even total loss—sometimes at the whim of the kiln gods, or just plain bad luck.

  • I understand that Hatch Clayworks is run by real people, and while every effort is made to care for my work, unintentional mistakes can happen. I will not hold Hatch Clayworks financially responsible for any damage to my work.

  • I will pay firing charges for all work I submit, regardless of the fired results

Firing & Last Chance Schedule

  • Bisque Firing (Cone 06) & Glaze Firing (Cone 6):

  • We only fire full kilns. If your work doesn’t make the current load, it will have priority for the next one. Work is unloaded 2 days after loading.

  • Work must be bone dry. Use the Greenware rack for drying. We are not responsible for cracking due to fast drying.

  • Pieces may not stay grouped together—kilns are loaded by size for efficiency.

  • For updates, check our Instagram: @hatchclayworks

Last Chance Shelf

  • Use this as a final pickup opportunity.

  • Do not remove work that isn’t yours.

  • Work will remain for about 30 days.

  • After that, it will move to the Rehoming shelf.

Payments & Pick-Up

  • Any clay or firing charges will be applied to the card on file and emailed to you as receipts.

  • Any items left after class ends will be moved to the Last Chance shelf.

  • Work still left after the Last Chance window will move to Rehoming Shelf.

Cancellation Policy

  • If you need to withdraw at least 5 days before your class begins, we’ll issue a full credit toward a future class. If it’s closer than that, we can only offer credit if we’re able to fill your spot. Once classes start, we’re unable to issue credits or refunds for missed sessions, but we’ll do our best to offer a makeup opportunity if space allows.

Membership & Student Termination by Hatch Clayworks:

  • Taking a class is a privilege. Hatch Clayworks may terminate my membership at any time. No refunds or prorated fees will be issued. All items left behind become the property of Hatch Clayworks.

  • Reasons for termination include:

    • Repeatedly breaking studio rules.

    • Disrespect toward members, their work, or privacy.

    • Being under the influence of alcohol or drugs in the studio.

    • Bringing or consuming alcohol without staff permission.

    • Possession or use of illegal drugs on site.

    • Touching electric kilns without staff permission.

    • Failing to pay balances on time.

    • Entering staff-only areas without permission.
      _____ Initial

  • I have read this agreement and agree to its terms. I understand that studio and gallery rules may change and agree to follow any updated versions.

  • Customer Signature: _______________________________________ 

  • Date: _______________

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Please Print:

  • Full Name: ___________________________________________________________
     

  • Address: ____________________________________________________________
     

  • City: ____________________________ State: _______ Zip: ______________
     

  • Email: ___________________________________ Phone: ____________________

Contact Information

  • For questions or concerns about this Agreement or your membership, contact Hatch Clayworks, LLC at info@hatchclayworks.com

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